msolarczekandClaude Opus 5
c8e6f30a27
Unveränderter Stand von certvia/dev (a48c5fb) plus Craftvia-Spezifikation und Brandbook unter docs/craftvia/. ISMS-Module werden im Folgecommit entfernt. Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2.5 KiB
2.5 KiB
Awareness and Training Procedure
| Document information | Value |
|---|---|
| Document type | Procedure instruction (VA-12) |
| Scope | {{ISMS_SCOPE}} |
| Organisation | {{ORG_NAME}} |
| Process owner | {{ROLE_ISB}} |
| Approved by | {{ROLE_ISB}} |
| Version | {{DOC_VERSION}} |
| Date | {{DOC_DATE}} |
| Status | {{DOC_STATUS}} |
1. Purpose
This procedure governs the planning, delivery and evidence of awareness and training on information security. It operationalises the associated policy ({{LINK:R05}}).
2. Scope
Applies within the ISMS scope ({{ISMS_SCOPE_DESCRIPTION}}).
3. Trigger
Joining of new employees; annual training cycle; ad-hoc after incidents.
4. Inputs
- Training plan/curriculum (BL-HR-01)
- Target groups/roles
- Participation status ({{TOOL_NAME}})
5. Process
- Plan training needs & target groups (role-specific).
- Deliver onboarding training upon joining.
- Deliver regular training ({{REVIEW_CYCLE}}, BL-HR-01).
- Check effectiveness (phishing simulation) and provide follow-up training.
- Evidence participation in the ISMS tool ({{TOOL_NAME}}).
6. RACI
| # | Step | R (Execution) | A (Accountable) | C (Consulted) | I (Informed) |
|---|---|---|---|---|---|
| 1 | Plan training needs & target groups (role-specific) | {{ROLE_ISB}} | {{ROLE_ISB}} | {{ROLE_HR_LEAD}} | - |
| 2 | Deliver onboarding training upon joining | {{ROLE_HR_LEAD}} | {{ROLE_ISB}} | - | Employees |
| 3 | Regular training ({{REVIEW_CYCLE}}, BL-HR-01) | {{ROLE_ISB}} | {{ROLE_ISB}} | - | Employees |
| 4 | Check effectiveness (phishing simulation) | {{ROLE_ISB}} | {{ROLE_ISB}} | {{ROLE_IT_LEAD}} | - |
| 5 | Evidence participation in the ISMS tool ({{TOOL_NAME}}) | {{ROLE_HR_LEAD}} | {{ROLE_ISB}} | - | - |
7. Result & evidence
Documented training participation and effectiveness measurement in the ISMS tool ({{TOOL_NAME}}). Evidence is referenced in the central evidence register ({{LINK:NACHWEISREGISTER}}).
8. Key performance indicators (KPI)
- Training completion rate
- Phishing click rate
- Share of role-specific training
9. Related documents
- Associated policy: {{LINK:R05}}
- {{LINK:VA-01}}
- Technical security baseline: {{LINK:BASELINE}}
- ISA mapping matrix: {{LINK:ISA_MAPPING}}