# Awareness and Training Procedure

| Document information | Value |
|-----------------------|------|
| Document type | Procedure instruction (VA-12) |
| Scope | {{ISMS_SCOPE}} |
| Organisation | {{ORG_NAME}} |
| Process owner | {{ROLE_ISB}} |
| Approved by | {{ROLE_ISB}} |
| Version | {{DOC_VERSION}} |
| Date | {{DOC_DATE}} |
| Status | {{DOC_STATUS}} |

<!-- FULFILLS 2.1.3-M1, 2.1.3-S1, 7.3-1, A.6.3-1 | POLICY R05 -->

## 1. Purpose

This procedure governs the planning, delivery and evidence of awareness and training on information security. It operationalises the associated policy ({{LINK:R05}}).

## 2. Scope

Applies within the ISMS scope ({{ISMS_SCOPE_DESCRIPTION}}).

## 3. Trigger

Joining of new employees; annual training cycle; ad-hoc after incidents.

## 4. Inputs

- Training plan/curriculum (BL-HR-01)
- Target groups/roles
- Participation status ({{TOOL_NAME}})

## 5. Process

1. Plan training needs & target groups (role-specific).
2. Deliver onboarding training upon joining.
3. Deliver regular training ({{REVIEW_CYCLE}}, BL-HR-01).
4. Check effectiveness (phishing simulation) and provide follow-up training.
5. Evidence participation in the ISMS tool ({{TOOL_NAME}}).

## 6. RACI

| # | Step | R (Execution) | A (Accountable) | C (Consulted) | I (Informed) |
|---|---------|------------------|------------------|-----------------|----------------|
| 1 | Plan training needs & target groups (role-specific) | {{ROLE_ISB}} | {{ROLE_ISB}} | {{ROLE_HR_LEAD}} | - |
| 2 | Deliver onboarding training upon joining | {{ROLE_HR_LEAD}} | {{ROLE_ISB}} | - | Employees |
| 3 | Regular training ({{REVIEW_CYCLE}}, BL-HR-01) | {{ROLE_ISB}} | {{ROLE_ISB}} | - | Employees |
| 4 | Check effectiveness (phishing simulation) | {{ROLE_ISB}} | {{ROLE_ISB}} | {{ROLE_IT_LEAD}} | - |
| 5 | Evidence participation in the ISMS tool ({{TOOL_NAME}}) | {{ROLE_HR_LEAD}} | {{ROLE_ISB}} | - | - |

## 7. Result & evidence

Documented training participation and effectiveness measurement in the ISMS tool ({{TOOL_NAME}}). Evidence is referenced in the central evidence register ({{LINK:NACHWEISREGISTER}}).

## 8. Key performance indicators (KPI)

- Training completion rate
- Phishing click rate
- Share of role-specific training

## 9. Related documents

- Associated policy: {{LINK:R05}}
- {{LINK:VA-01}}
- Technical security baseline: {{LINK:BASELINE}}
- ISA mapping matrix: {{LINK:ISA_MAPPING}}

<!-- Erfüllt die oben unter FULFILLS gelisteten Anforderungen; Kopplung in mapping.json. Im Lesemodus nicht sichtbar. -->