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craftvia/seed/isms-vorlagenpaket-v2-en/verfahren/VA-11_Cloud-und-KI-Freigabeverfahren.md
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Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
2026-09-14 11:05:39 +02:00

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Cloud and AI Approval Procedure

Document information Value
Document type Procedure instruction (VA-11)
Scope {{ISMS_SCOPE}}
Organisation {{ORG_NAME}}
Process owner {{ROLE_ISB}}
Approved by {{ROLE_ISB}}
Version {{DOC_VERSION}}
Date {{DOC_DATE}}
Status {{DOC_STATUS}}

1. Purpose

This procedure governs the assessment and approval of cloud and AI/GenAI services as well as their permissible use. It operationalises the associated policy ({{LINK:R12}}).

2. Scope

Applies within the ISMS scope ({{ISMS_SCOPE_DESCRIPTION}}).

3. Trigger

Request to use a cloud or AI service.

4. Inputs

  • Service description & provider information
  • Protection need/data classes
  • Contract/DPA documents

5. Process

  1. Record the request in {{TOOL_TICKET}} (service, purpose, data classes).
  2. Assessment: protection need, data location/EU, tenant separation, exit; for AI, exclusion of training/passing on.
  3. Review contract/DPA (for AI: opt-out/enterprise contract, EU AI Act).
  4. Approval & inclusion in the approval list ({{TOOL_NAME}}); define permissible data classes.
  5. Use & control: human in the loop for AI, periodic review ({{REVIEW_CYCLE}}).

6. RACI

# Step R (Execution) A (Accountable) C (Consulted) I (Informed)
1 Record the request in {{TOOL_TICKET}} (service) Requester/business unit {{ROLE_ISB}} - -
2 Assessment {{ROLE_ISB}} {{ROLE_ISB}} {{ROLE_IT_LEAD}} {{ROLE_DPO}}
3 Review contract/DPA (for AI) {{ROLE_ISB}} {{ROLE_MANAGEMENT}} {{ROLE_DPO}} -
4 Approval & inclusion in the approval list {{ROLE_ISB}} {{ROLE_ISB}} - Business unit
5 Use & control Business unit {{ROLE_ISB}} - -

7. Result & evidence

Approval decision and approval list in the ISMS tool ({{TOOL_NAME}}); documented permissible data classes. Evidence is referenced in the central evidence register ({{LINK:NACHWEISREGISTER}}).

8. Key performance indicators (KPI)

  • Share of approved vs. used services
  • Shadow IT findings
  • Overdue service reviews
  • Associated policy: {{LINK:R12}}
  • {{LINK:VA-10}}
  • Technical security baseline: {{LINK:BASELINE}}
  • ISA mapping matrix: {{LINK:ISA_MAPPING}}