craftvia/messages/en/emergency.json

{
  "capture": {
    "title": "Emergency call-out",
    "sub": "Create the call-out in 3 steps and start right away.",
    "noAccess": "Emergency capture is not enabled for your role.",
    "stepOf": "Step {step} of 3",
    "steps": {
      "customer": "Customer",
      "site": "Location",
      "reason": "Reason & start"
    },
    "next": "Next",
    "back": "Back",
    "required": "Please fill in the marked required fields.",
    "start": "Start call-out",
    "starting": "Creating call-out …",
    "queued": "Call-out saved. It will be transferred once you are back online.",
    "customer": {
      "existing": "Existing customer",
      "new": "New customer",
      "search": "Search customer",
      "searchPlaceholder": "Name, city or customer number",
      "searchHint": "Enter at least 2 characters.",
      "searching": "Searching …",
      "offline": "Search is not available right now. Without a connection, please create a new customer.",
      "noHits": "No customer found. Create a new customer.",
      "provisional": "Provisional",
      "change": "Choose another customer",
      "selectRequired": "Please select a customer or create a new one.",
      "newHint": "Will be created as a provisional customer. The office reviews it on the next working day.",
      "companyName": "Company",
      "firstName": "First name",
      "lastName": "Last name",
      "nameHint": "Enter company or last name.",
      "phone": "Phone",
      "email": "E-mail (optional)",
      "street": "Street",
      "houseNumber": "No.",
      "postalCode": "Postcode",
      "city": "City"
    },
    "site": {
      "loading": "Loading sites …",
      "existing": "Customer site",
      "newAddress": "Other call-out address",
      "none": "No site on file for this customer. Please enter the call-out address.",
      "newHint": "The call-out address is created as a provisional site.",
      "useCustomerAddress": "Use customer address",
      "name": "Label (optional)",
      "contactTitle": "Contact on site",
      "contactName": "Name",
      "contactPhone": "Phone"
    },
    "reason": {
      "label": "Reason for the emergency call-out",
      "placeholder": "e.g. burst water pipe in the basement, heating failure",
      "voice": "Voice note (optional)",
      "voiceRecord": "Record voice note",
      "voiceRecording": "Recording · {seconds} s",
      "voiceStop": "Stop recording",
      "voiceDiscard": "Discard recording",
      "voiceHint": "Saved to the call-out after it has started.",
      "voiceDenied": "No microphone access. Please allow it in the device settings.",
      "startedAt": "Start",
      "team": "Team",
      "noTeam": "No team",
      "technicians": "Technicians",
      "me": "Me (always included)"
    },
    "errors": {
      "not_found": "Customer or site not found. Please check your selection.",
      "forbidden": "You do not have permission for this.",
      "invalid": "Please check your entries.",
      "conflict": "The call-out has already been created. Please check the order list.",
      "blocked": "The call-out cannot be created right now.",
      "internal": "The call-out could not be created. Please try again.",
      "network": "No connection. Please tap “Start call-out” again."
    }
  },
  "review": {
    "crumb": "Work orders · Emergency",
    "title": "Emergency review",
    "sub": "Emergency call-outs with provisional master data or awaiting review.",
    "filterLabel": "Filter emergency call-outs",
    "filter": {
      "open": "To review",
      "all": "All call-outs"
    },
    "emptyOpen": "No emergency call-outs to review.",
    "emptyAll": "No emergency call-outs yet.",
    "customer": "Customer",
    "site": "Site",
    "technician": "Technician",
    "startedAt": "Start",
    "provisional": "Provisional",
    "progress": "{count} of {total} review steps done",
    "back": "Back to emergency review",
    "detailSub": "Technician: {technician} · Start: {start} · End: {end}",
    "running": "still running",
    "openOrder": "Open work order",
    "steps": {
      "customer": "Clarify customer",
      "site": "Clarify site",
      "order": "Complete order",
      "report": "Approve report",
      "billing": "Release for billing"
    },
    "stepDone": "Done",
    "stepOpen": "Open",
    "reason": "Reason for the emergency call-out",
    "customerName": "Name",
    "customerNumber": "Customer number",
    "numberOnConfirm": "assigned on confirmation",
    "status": "Status",
    "customerStatus": {
      "active": "Active",
      "inactive": "Inactive",
      "provisional": "Provisional – review by back office required",
      "merged": "Merged"
    },
    "phone": "Phone",
    "email": "E-mail",
    "address": "Address",
    "contact": "Contact",
    "provisionalHint": "Provisional customer: confirm, assign to an existing customer or merge with a duplicate.",
    "saved": "Saved.",
    "confirmCustomer": {
      "title": "Confirm customer",
      "hint": "The customer becomes active and receives a customer number.",
      "submit": "Confirm customer"
    },
    "duplicates": {
      "title": "Possible duplicates",
      "none": "No similar customers found.",
      "score": "Match {score} %"
    },
    "target": {
      "select": "Existing customer",
      "none": "Please choose",
      "number": "or customer number"
    },
    "assignCustomer": {
      "title": "Assign to existing customer",
      "hint": "Order, site and contacts move to the chosen customer. The provisional record is marked as merged.",
      "submit": "Assign"
    },
    "mergeCustomer": {
      "title": "Merge duplicate",
      "hint": "All contacts, sites, orders and documents of this customer move to the chosen customer. Cannot be undone.",
      "confirm": "I have checked that this is the same customer.",
      "submit": "Merge"
    },
    "siteName": "Label",
    "siteStatus": {
      "active": "Active",
      "inactive": "Inactive",
      "provisional": "Provisional – review by back office required"
    },
    "onSiteContact": "Contact on site",
    "noSite": "No site on this order.",
    "street": "Street",
    "houseNumber": "No.",
    "postalCode": "Postcode",
    "city": "City",
    "accessNotes": "Access notes",
    "correctSite": {
      "title": "Correct site",
      "confirm": "Confirm site (provisional → active)",
      "submit": "Save site"
    },
    "assignSite": {
      "title": "Assign existing site",
      "hint": "The order is assigned to the chosen site. A provisional site that is no longer used is removed.",
      "select": "Customer site",
      "none": "The customer has no other sites.",
      "submit": "Assign site"
    },
    "completeOrder": {
      "title": "Title",
      "description": "Description",
      "orderType": "Order type",
      "billingType": "Billing type",
      "choose": "Please choose",
      "hint": "Done once order type and billing type are set.",
      "submit": "Save order"
    },
    "billingTypes": {
      "fixed": "Fixed price",
      "time_material": "Time and material",
      "maintenance_contract": "Maintenance contract",
      "warranty": "Warranty"
    },
    "report": {
      "none": "No report submitted yet.",
      "open": "Review report",
      "hint": "Approval and rejection happen on the report page.",
      "version": "Version {version}",
      "type": {
        "daily": "Daily report",
        "completion": "Completion report"
      },
      "status": {
        "draft": "Draft",
        "submitted": "Submitted",
        "team_approved": "Checked by team lead",
        "approved": "Approved",
        "rejected": "Rejected",
        "superseded": "Superseded"
      }
    },
    "billing": {
      "hint": "Possible once customer and site are clarified and the completion report is approved.",
      "submit": "Release for billing",
      "current": "Current status"
    },
    "errors": {
      "generic": "That did not work. Please try again.",
      "invalid": "Please check your entries.",
      "not_found": "Not found.",
      "forbidden": "You do not have permission for this.",
      "conflict": "The record has changed in the meantime. Please reload the page.",
      "blocked": "Not possible yet: prerequisites are missing.",
      "not_provisional": "The customer is no longer provisional.",
      "same_customer": "Please choose a different customer.",
      "same_site": "The order is already assigned to this site.",
      "target_not_found": "Customer not found. Please check the selection or customer number.",
      "not_found_target": "Customer not found.",
      "confirm_required": "Please confirm the check.",
      "already_merged": "One of the customers has already been merged.",
      "no_site": "The order has no site.",
      "master_data_open": "Clarify customer and site first, then release for billing.",
      "number_allocation": "The customer number could not be assigned. Please try again.",
      "number_taken": "This customer number is already taken."
    }
  }
}