# Access & Visitor Management (physical)

| Document information | Value |
|-----------------------|------|
| Document type | Procedure instruction (VA-17) |
| Scope | {{ISMS_SCOPE}} |
| Organisation | {{ORG_NAME}} |
| Process owner | {{ROLE_IT_LEAD}} |
| Approved by | {{ROLE_ISB}} |
| Version | {{DOC_VERSION}} |
| Date | {{DOC_DATE}} |
| Status | {{DOC_STATUS}} |

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## 1. Purpose

This procedure governs the granting and revocation of physical access rights, visitor management as well as the handling of utilities in security zones. It operationalises the associated policy ({{LINK:R07}}).

## 2. Scope

Applies within the ISMS scope ({{ISMS_SCOPE_DESCRIPTION}}) for all sites and security zones.

## 3. Trigger

Joining/leaving/role change, visit, change to the zone concept, regular review.

## 4. Inputs

- Zone/security concept ({{LINK:BASELINE}}, BL-PHY-01/02)
- Personnel/visitor notification
- Existing access authorisations

## 5. Process

1. Access rights to security zones are requested, approved and revoked via {{TOOL_TICKET}} (least-privilege principle).
2. Visitors are registered, identified and escorted in areas requiring protection.
3. Utilities, keys and badges are issued, taken back and documented.
4. Access authorisations are reviewed regularly ({{REVIEW_CYCLE}}) and adjusted without delay upon leaving/change.

## 6. RACI

| # | Step | R (Execution) | A (Accountable) | C (Consulted) | I (Informed) |
|---|---------|------------------|------------------|-----------------|----------------|
| 1 | Grant/revoke access rights | {{ROLE_IT_LEAD}} | {{ROLE_IT_LEAD}} | {{ROLE_ISB}} | - |
| 2 | Register/escort visitors | Reception/business unit | {{ROLE_IT_LEAD}} | {{ROLE_ISB}} | - |
| 3 | Manage utilities/keys | {{ROLE_IT_LEAD}} | {{ROLE_IT_LEAD}} | - | - |
| 4 | Review access authorisations | {{ROLE_ISB}} | {{ROLE_ISB}} | {{ROLE_IT_LEAD}} | - |

## 7. Result & evidence

Up-to-date access authorisations and visitor logs. Evidence is referenced in the central evidence register ({{LINK:NACHWEISREGISTER}}).

## 8. Key performance indicators (KPI)

- Up-to-dateness of the access list
- Overdue recertifications of access rights
- Completeness of visitor logs

## 9. Related documents

- Associated policy: {{LINK:R07}}
- Authorisation procedure (logical analogue): {{LINK:VA-03}}
- Technical security baseline: {{LINK:BASELINE}}
- ISA mapping matrix: {{LINK:ISA_MAPPING}}

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