{ "capture": { "title": "Emergency call-out", "sub": "Create the call-out in 3 steps and start right away.", "noAccess": "Emergency capture is not enabled for your role.", "stepOf": "Step {step} of 3", "steps": { "customer": "Customer", "site": "Location", "reason": "Reason & start" }, "next": "Next", "back": "Back", "required": "Please fill in the marked required fields.", "start": "Start call-out", "starting": "Creating call-out …", "queued": "Call-out saved. It will be transferred once you are back online.", "customer": { "existing": "Existing customer", "new": "New customer", "search": "Search customer", "searchPlaceholder": "Name, city or customer number", "searchHint": "Enter at least 2 characters.", "searching": "Searching …", "offline": "Search is not available right now. Without a connection, please create a new customer.", "noHits": "No customer found. Create a new customer.", "provisional": "Provisional", "change": "Choose another customer", "selectRequired": "Please select a customer or create a new one.", "newHint": "Will be created as a provisional customer. The office reviews it on the next working day.", "companyName": "Company", "firstName": "First name", "lastName": "Last name", "nameHint": "Enter company or last name.", "phone": "Phone", "email": "E-mail (optional)", "street": "Street", "houseNumber": "No.", "postalCode": "Postcode", "city": "City" }, "site": { "loading": "Loading sites …", "existing": "Customer site", "newAddress": "Other call-out address", "none": "No site on file for this customer. Please enter the call-out address.", "newHint": "The call-out address is created as a provisional site.", "useCustomerAddress": "Use customer address", "name": "Label (optional)", "contactTitle": "Contact on site", "contactName": "Name", "contactPhone": "Phone" }, "reason": { "label": "Reason for the emergency call-out", "placeholder": "e.g. burst water pipe in the basement, heating failure", "voice": "Voice note (optional)", "voiceRecord": "Record voice note", "voiceRecording": "Recording · {seconds} s", "voiceStop": "Stop recording", "voiceDiscard": "Discard recording", "voiceHint": "Saved to the call-out after it has started.", "voiceDenied": "No microphone access. Please allow it in the device settings.", "startedAt": "Start", "team": "Team", "noTeam": "No team", "technicians": "Technicians", "me": "Me (always included)" }, "errors": { "not_found": "Customer or site not found. Please check your selection.", "forbidden": "You do not have permission for this.", "invalid": "Please check your entries.", "conflict": "The call-out has already been created. Please check the order list.", "blocked": "The call-out cannot be created right now.", "internal": "The call-out could not be created. Please try again.", "network": "No connection. Please tap “Start call-out” again." } }, "review": { "crumb": "Work orders · Emergency", "title": "Emergency review", "sub": "Emergency call-outs with provisional master data or awaiting review.", "filterLabel": "Filter emergency call-outs", "filter": { "open": "To review", "all": "All call-outs" }, "emptyOpen": "No emergency call-outs to review.", "emptyAll": "No emergency call-outs yet.", "customer": "Customer", "site": "Site", "technician": "Technician", "startedAt": "Start", "provisional": "Provisional", "progress": "{count} of {total} review steps done", "back": "Back to emergency review", "detailSub": "Technician: {technician} · Start: {start} · End: {end}", "running": "still running", "openOrder": "Open work order", "steps": { "customer": "Clarify customer", "site": "Clarify site", "order": "Complete order", "report": "Approve report", "billing": "Release for billing" }, "stepDone": "Done", "stepOpen": "Open", "reason": "Reason for the emergency call-out", "customerName": "Name", "customerNumber": "Customer number", "numberOnConfirm": "assigned on confirmation", "status": "Status", "customerStatus": { "active": "Active", "inactive": "Inactive", "provisional": "Provisional – review by back office required", "merged": "Merged" }, "phone": "Phone", "email": "E-mail", "address": "Address", "contact": "Contact", "provisionalHint": "Provisional customer: confirm, assign to an existing customer or merge with a duplicate.", "saved": "Saved.", "confirmCustomer": { "title": "Confirm customer", "hint": "The customer becomes active and receives a customer number.", "submit": "Confirm customer" }, "duplicates": { "title": "Possible duplicates", "none": "No similar customers found.", "score": "Match {score} %" }, "target": { "select": "Existing customer", "none": "Please choose", "number": "or customer number" }, "assignCustomer": { "title": "Assign to existing customer", "hint": "Order, site and contacts move to the chosen customer. The provisional record is marked as merged.", "submit": "Assign" }, "mergeCustomer": { "title": "Merge duplicate", "hint": "All contacts, sites, orders and documents of this customer move to the chosen customer. Cannot be undone.", "confirm": "I have checked that this is the same customer.", "submit": "Merge" }, "siteName": "Label", "siteStatus": { "active": "Active", "inactive": "Inactive", "provisional": "Provisional – review by back office required" }, "onSiteContact": "Contact on site", "noSite": "No site on this order.", "street": "Street", "houseNumber": "No.", "postalCode": "Postcode", "city": "City", "accessNotes": "Access notes", "correctSite": { "title": "Correct site", "confirm": "Confirm site (provisional → active)", "submit": "Save site" }, "assignSite": { "title": "Assign existing site", "hint": "The order is assigned to the chosen site. A provisional site that is no longer used is removed.", "select": "Customer site", "none": "The customer has no other sites.", "submit": "Assign site" }, "completeOrder": { "title": "Title", "description": "Description", "orderType": "Order type", "billingType": "Billing type", "choose": "Please choose", "hint": "Done once order type and billing type are set.", "submit": "Save order" }, "billingTypes": { "fixed": "Fixed price", "time_material": "Time and material", "maintenance_contract": "Maintenance contract", "warranty": "Warranty" }, "report": { "none": "No report submitted yet.", "open": "Review report", "hint": "Approval and rejection happen on the report page.", "version": "Version {version}", "type": { "daily": "Daily report", "completion": "Completion report" }, "status": { "draft": "Draft", "submitted": "Submitted", "team_approved": "Checked by team lead", "approved": "Approved", "rejected": "Rejected", "superseded": "Superseded" } }, "billing": { "hint": "Possible once customer and site are clarified and the completion report is approved.", "submit": "Release for billing", "current": "Current status" }, "errors": { "generic": "That did not work. Please try again.", "invalid": "Please check your entries.", "not_found": "Not found.", "forbidden": "You do not have permission for this.", "conflict": "The record has changed in the meantime. Please reload the page.", "blocked": "Not possible yet: prerequisites are missing.", "not_provisional": "The customer is no longer provisional.", "same_customer": "Please choose a different customer.", "same_site": "The order is already assigned to this site.", "target_not_found": "Customer not found. Please check the selection or customer number.", "not_found_target": "Customer not found.", "confirm_required": "Please confirm the check.", "already_merged": "One of the customers has already been merged.", "no_site": "The order has no site.", "master_data_open": "Clarify customer and site first, then release for billing.", "number_allocation": "The customer number could not be assigned. Please try again.", "number_taken": "This customer number is already taken." } } }