L6 Benachrichtigungen & Audit: Empfängerregeln, In-App-Benachrichtigungen und Craftvia-Mails

- handleEvent (Signatur unverändert) löst alle 17 Domain-Events auf: Team/Assignees,
  Backoffice (read_all + report:approve), Teamleiter-Freigaben, Ersteller, Abrechnung,
  Notdienst, Import, Sync; Akteur ausgenommen, alle IDs über ctx.db neu aufgelöst.
- In-App-Notification über ctx.db (ungelesene gleiche Meldung wird aufgefrischt),
  E-Mail über enqueueMail mit dedupeKey event:entity:user (+ optional occurrenceId),
  Opt-out je Typ, Notdienst als Pflichtmail, feste Empfänger ohne Doppelmail.
- Mail-Templates craftvia_* (de/en) inkl. Notdienst-Format Spec §19.4 und Craftvia-Fußzeile.
- Migration tenant_mail_settings: mailFromName, mailReplyTo, emergencyRecipients,
  billingRecipients an tenant_settings (keine neue Tabelle).
- Texte aus messages/{de,en}/notifications.json.
- Test scripts/test-benachrichtigungen-events.ts (63 Prüfungen).

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
This commit is contained in:
2026-09-14 12:11:53 +02:00
co-authored by Claude Opus 5
parent bf4456718e
commit 7b37c41a83
9 changed files with 1452 additions and 4 deletions
+200
View File
@@ -40,8 +40,33 @@ export type TemplateVars = {
eventType: string;
};
test: { name: string; when: string };
// ---- Craftvia domain notifications (lane L6). `name` may be "" for configured external recipients.
craftvia_team_assigned: {
name: string; number: string; title: string; customer: string;
site?: string; plannedStart?: string; team?: string; actionUrl: string; footer?: CraftviaFooter;
};
craftvia_report_review: {
name: string; number: string; title: string; customer: string;
submittedBy?: string; reportType?: "daily" | "completion"; actionUrl: string; footer?: CraftviaFooter;
};
craftvia_billing_release: {
name: string; number: string; title: string; customer: string; actionUrl: string; footer?: CraftviaFooter;
};
craftvia_emergency: {
name: string; phase: "created" | "completed"; number: string; technician: string; customer: string;
start: string; end?: string; actionUrl: string; footer?: CraftviaFooter;
};
craftvia_document_failed: {
name: string; fileName: string; error?: string; actionUrl: string; footer?: CraftviaFooter;
};
craftvia_notification: {
name: string; subject: string; body: string; actionUrl?: string; footer?: CraftviaFooter;
};
};
/** Why the recipient gets a Craftvia notification — controls the footer line. */
export type CraftviaFooter = "user" | "mandatory" | "configured";
export type TemplateKey = keyof TemplateVars;
export const TEMPLATE_KEYS = [
@@ -55,6 +80,16 @@ export const TEMPLATE_KEYS = [
"test",
] as const satisfies readonly TemplateKey[];
/** Craftvia domain templates (lane L6) — kept separate so SEC1 fixtures stay unchanged. */
export const CRAFTVIA_TEMPLATE_KEYS = [
"craftvia_team_assigned",
"craftvia_report_review",
"craftvia_billing_release",
"craftvia_emergency",
"craftvia_document_failed",
"craftvia_notification",
] as const satisfies readonly TemplateKey[];
/** Abmelde-/Präferenzhinweis — nur für Benachrichtigungen, nie für Transaktionsmails. */
const FOOTER_NOTE: Record<Locale, string> = {
de: "Sie erhalten diese Benachrichtigung aufgrund Ihrer Rolle in Ihrem Betrieb. Die Einstellungen dazu finden Sie in Ihrem Profil.",
@@ -63,6 +98,169 @@ const FOOTER_NOTE: Record<Locale, string> = {
type Builder<K extends TemplateKey> = (vars: TemplateVars[K]) => EmailContent;
// ---- Craftvia domain notifications (lane L6) ----
type CraftviaKey = (typeof CRAFTVIA_TEMPLATE_KEYS)[number];
const CRAFTVIA_FOOTER: Record<Locale, Record<CraftviaFooter, string>> = {
de: {
user: FOOTER_NOTE.de,
mandatory: "Pflichtbenachrichtigung zum Notdienst – sie lässt sich nicht abbestellen.",
configured: "Sie erhalten diese Nachricht, weil Ihre Adresse im Betrieb als fester Empfänger hinterlegt ist.",
},
en: {
user: FOOTER_NOTE.en,
mandatory: "Mandatory emergency call-out notification – it cannot be turned off.",
configured: "You are receiving this message because your address is set up as a fixed recipient in your company.",
},
};
const greetDe = (name: string) => (name ? `Hallo ${name},` : "Guten Tag,");
const greetEn = (name: string) => (name ? `Hello ${name},` : "Hello,");
const craftviaDe: { [K in CraftviaKey]: Builder<K> } = {
craftvia_team_assigned: (v) => ({
subject: `${BRAND.name}: Neuer Auftrag ${v.number}`,
heading: "Neuer Auftrag für Ihr Team",
paragraphs: [
greetDe(v.name),
`der Auftrag ${v.number} „${v.title}" wurde ${v.team ? `dem Team ${v.team}` : "Ihnen"} zugewiesen.`,
`Kunde: ${v.customer}`,
...(v.site ? [`Objekt: ${v.site}`] : []),
...(v.plannedStart ? [`Geplanter Beginn: ${v.plannedStart}`] : []),
],
action: { label: "Auftrag öffnen", url: v.actionUrl },
footerNote: CRAFTVIA_FOOTER.de[v.footer ?? "user"],
}),
craftvia_report_review: (v) => ({
subject: `${BRAND.name}: Bericht zur Prüfung – ${v.number}`,
heading: "Bericht zur Prüfung",
paragraphs: [
greetDe(v.name),
`${v.submittedBy ?? "Das Team"} hat ${v.reportType === "daily" ? "einen Tagesbericht" : v.reportType === "completion" ? "einen Abschlussbericht" : "einen Bericht"} zu ${v.number} „${v.title}" eingereicht.`,
`Kunde: ${v.customer}`,
"Bitte prüfen und freigeben oder eine Korrektur anfordern.",
],
action: { label: "Bericht prüfen", url: v.actionUrl },
footerNote: CRAFTVIA_FOOTER.de[v.footer ?? "user"],
}),
craftvia_billing_release: (v) => ({
subject: `${BRAND.name}: Auftrag ${v.number} zur Abrechnung`,
heading: "Auftrag bereit zur Abrechnung",
paragraphs: [
greetDe(v.name),
`der Auftrag ${v.number} „${v.title}" ist geprüft und zur Abrechnung freigegeben.`,
`Kunde: ${v.customer}`,
],
action: { label: "Auftrag öffnen", url: v.actionUrl },
footerNote: CRAFTVIA_FOOTER.de[v.footer ?? "user"],
}),
craftvia_emergency: (v) => ({
subject: `${BRAND.name}: Notdiensteinsatz ${v.number} ${v.phase === "completed" ? "abgeschlossen" : "erstellt"}`,
heading: v.phase === "completed" ? "Neuer Notdiensteinsatz abgeschlossen" : "Neuer Notdiensteinsatz erstellt",
paragraphs: [
greetDe(v.name),
`Monteur: ${v.technician}`,
`Kunde: ${v.customer}`,
`Einsatzbeginn: ${v.start}`,
...(v.end ? [`Einsatzende: ${v.end}`] : []),
`Status: ${v.phase === "completed" ? "Zur Prüfung und Abrechnung" : "In Arbeit"}`,
],
action: { label: "Einsatz öffnen", url: v.actionUrl },
footerNote: CRAFTVIA_FOOTER.de[v.footer ?? "mandatory"],
}),
craftvia_document_failed: (v) => ({
subject: `${BRAND.name}: Fehler bei der Dokumentverarbeitung`,
heading: "Dokument konnte nicht verarbeitet werden",
paragraphs: [
greetDe(v.name),
`die Datei „${v.fileName}" konnte nicht automatisch ausgelesen werden.`,
...(v.error ? [`Grund: ${v.error}`] : []),
"Die Datei bleibt gespeichert. Den Auftrag bitte manuell erfassen oder die Datei erneut hochladen.",
],
action: { label: "Import öffnen", url: v.actionUrl },
footerNote: CRAFTVIA_FOOTER.de[v.footer ?? "user"],
}),
craftvia_notification: (v) => ({
subject: `${BRAND.name}: ${v.subject}`,
heading: v.subject,
paragraphs: [greetDe(v.name), v.body],
action: v.actionUrl ? { label: `In ${BRAND.name} öffnen`, url: v.actionUrl } : undefined,
footerNote: CRAFTVIA_FOOTER.de[v.footer ?? "user"],
}),
};
const craftviaEn: { [K in CraftviaKey]: Builder<K> } = {
craftvia_team_assigned: (v) => ({
subject: `${BRAND.name}: New work order ${v.number}`,
heading: "New work order for your team",
paragraphs: [
greetEn(v.name),
`work order ${v.number} "${v.title}" was assigned to ${v.team ? `team ${v.team}` : "you"}.`,
`Customer: ${v.customer}`,
...(v.site ? [`Site: ${v.site}`] : []),
...(v.plannedStart ? [`Planned start: ${v.plannedStart}`] : []),
],
action: { label: "Open work order", url: v.actionUrl },
footerNote: CRAFTVIA_FOOTER.en[v.footer ?? "user"],
}),
craftvia_report_review: (v) => ({
subject: `${BRAND.name}: Report for review – ${v.number}`,
heading: "Report for review",
paragraphs: [
greetEn(v.name),
`${v.submittedBy ?? "The team"} submitted ${v.reportType === "daily" ? "a daily report" : v.reportType === "completion" ? "a completion report" : "a report"} for ${v.number} "${v.title}".`,
`Customer: ${v.customer}`,
"Please review and approve it or request a correction.",
],
action: { label: "Review report", url: v.actionUrl },
footerNote: CRAFTVIA_FOOTER.en[v.footer ?? "user"],
}),
craftvia_billing_release: (v) => ({
subject: `${BRAND.name}: Work order ${v.number} ready for billing`,
heading: "Work order ready for billing",
paragraphs: [
greetEn(v.name),
`work order ${v.number} "${v.title}" has been reviewed and released for billing.`,
`Customer: ${v.customer}`,
],
action: { label: "Open work order", url: v.actionUrl },
footerNote: CRAFTVIA_FOOTER.en[v.footer ?? "user"],
}),
craftvia_emergency: (v) => ({
subject: `${BRAND.name}: Emergency call-out ${v.number} ${v.phase === "completed" ? "completed" : "created"}`,
heading: v.phase === "completed" ? "New emergency call-out completed" : "New emergency call-out created",
paragraphs: [
greetEn(v.name),
`Technician: ${v.technician}`,
`Customer: ${v.customer}`,
`Start: ${v.start}`,
...(v.end ? [`End: ${v.end}`] : []),
`Status: ${v.phase === "completed" ? "Ready for review and billing" : "In progress"}`,
],
action: { label: "Open call-out", url: v.actionUrl },
footerNote: CRAFTVIA_FOOTER.en[v.footer ?? "mandatory"],
}),
craftvia_document_failed: (v) => ({
subject: `${BRAND.name}: Document processing failed`,
heading: "Document could not be processed",
paragraphs: [
greetEn(v.name),
`the file "${v.fileName}" could not be read automatically.`,
...(v.error ? [`Reason: ${v.error}`] : []),
"The file stays stored. Please enter the work order manually or upload the file again.",
],
action: { label: "Open import", url: v.actionUrl },
footerNote: CRAFTVIA_FOOTER.en[v.footer ?? "user"],
}),
craftvia_notification: (v) => ({
subject: `${BRAND.name}: ${v.subject}`,
heading: v.subject,
paragraphs: [greetEn(v.name), v.body],
action: v.actionUrl ? { label: `Open in ${BRAND.name}`, url: v.actionUrl } : undefined,
footerNote: CRAFTVIA_FOOTER.en[v.footer ?? "user"],
}),
};
const de: { [K in TemplateKey]: Builder<K> } = {
invitation: (v) => ({
subject: `Ihr Zugang zu ${BRAND.name}`,
@@ -139,6 +337,7 @@ const de: { [K in TemplateKey]: Builder<K> } = {
"Erreicht sie Sie, sind SMTP-Konfiguration und Versandweg in Ordnung.",
],
}),
...craftviaDe,
};
const en: { [K in TemplateKey]: Builder<K> } = {
@@ -217,6 +416,7 @@ const en: { [K in TemplateKey]: Builder<K> } = {
"If it reaches you, SMTP configuration and delivery path are working.",
],
}),
...craftviaEn,
};
const CATALOG: Record<Locale, { [K in TemplateKey]: Builder<K> }> = { de, en };
@@ -1,10 +1,224 @@
import type { DomainEvent } from "@/lib/events";
import { absoluteUrl } from "@/server/mail/config";
import { enqueueMail, type EnqueueInput } from "@/server/mail/service";
import { formatWhen, normalizeLocale, type CraftviaFooter, type Locale, type TemplateKey } from "@/server/mail/templates";
import type { ServiceCtx } from "@/server/services/context";
import { resolveRecipients, type EventFacts, type Target } from "./recipients";
import { eventText, fallbackText } from "./texts";
/**
* Placeholder — replaced by lane "notifications" (recipient rules, in-app Notification rows,
* e-mail via the mail queue). Keeps emitEvent() callable for all other lanes meanwhile.
* Domain event → in-app notifications + e-mails (ARCHITEKTUR §4.1). Called only via emitEvent().
*
* - Never throws: every failure is logged, business data is never rolled back.
* - In-app rows via ctx.db (tenant guard). An identical unread notification (same user, type,
* entity) is refreshed instead of duplicated.
* - E-mail via the mail queue with dedupeKey `event:entity:user` (+ optional `data.occurrenceId`
* for repeatable events such as daily reports), so the same event twice sends one mail.
* - NotificationPreference.email=false opts out per event type — except mandatory events
* (emergency call-outs).
*/
export async function handleEvent(_ctx: ServiceCtx, _event: DomainEvent): Promise<void> {
// intentionally empty
export async function handleEvent(ctx: ServiceCtx, event: DomainEvent): Promise<void> {
try {
await dispatch(ctx, event);
} catch (err) {
console.error(`[notifications] ${event.type} for ${event.entityType}:${event.entityId} failed:`, (err as Error)?.message ?? err);
}
}
async function dispatch(ctx: ServiceCtx, event: DomainEvent): Promise<void> {
const settings = await ctx.db.tenantSettings.findFirst({
select: { locale: true, emergencyRecipients: true, billingRecipients: true },
});
const plan = await resolveRecipients(ctx, event, settings);
if (!plan) return;
const occurrence = typeof event.data?.occurrenceId === "string" || typeof event.data?.occurrenceId === "number"
? `:${event.data.occurrenceId}`
: "";
const optedOut = await optedOutUserIds(ctx, event, plan.users);
for (const user of plan.users) {
try {
const link = linkFor(event, plan.facts, user.permissions);
const text = eventText(user.locale, event.type, textVars(user.locale, plan.facts));
const notificationId = await upsertInApp(ctx, event, user.userId, text, link);
const wantsMail = plan.mailUserIds.has(user.userId) && (plan.mandatory || !optedOut.has(user.userId));
if (!wantsMail) continue;
const result = await enqueueMail(
buildMail(ctx, event, plan.facts, {
to: user.email,
name: user.name,
locale: user.locale,
link,
footer: plan.mandatory ? "mandatory" : "user",
dedupeKey: `${event.type}:${event.entityId}:${user.userId}${occurrence}`,
text,
}),
);
if (result.status === "queued" || result.status === "sent") {
await ctx.db.notification.update({ where: { id: notificationId }, data: { emailedAt: new Date() } });
}
} catch (err) {
console.error(`[notifications] ${event.type} → user ${user.userId} failed:`, (err as Error)?.message ?? err);
}
}
const tenantLocale = normalizeLocale(settings?.locale);
for (const email of plan.externalEmails) {
try {
const link = linkFor(event, plan.facts, new Set(["work_order:read_all", "report:approve"]));
await enqueueMail(
buildMail(ctx, event, plan.facts, {
to: email,
name: "",
locale: tenantLocale,
link,
footer: plan.mandatory ? "mandatory" : "configured",
dedupeKey: `${event.type}:${event.entityId}:ext:${email}${occurrence}`,
text: eventText(tenantLocale, event.type, textVars(tenantLocale, plan.facts)),
}),
);
} catch (err) {
console.error(`[notifications] ${event.type} → configured recipient failed:`, (err as Error)?.message ?? err);
}
}
}
async function optedOutUserIds(ctx: ServiceCtx, event: DomainEvent, users: Target[]): Promise<Set<string>> {
if (!users.length) return new Set();
const prefs = await ctx.db.notificationPreference.findMany({
where: { eventType: event.type, email: false, userId: { in: users.map((u) => u.userId) } },
select: { userId: true },
});
return new Set(prefs.map((p) => p.userId));
}
async function upsertInApp(
ctx: ServiceCtx,
event: DomainEvent,
userId: string,
text: { title: string; message: string },
link: string | null,
): Promise<string> {
const existing = await ctx.db.notification.findFirst({
where: { userId, type: event.type, entityType: event.entityType, entityId: event.entityId, readAt: null },
select: { id: true },
});
if (existing) {
await ctx.db.notification.update({
where: { id: existing.id },
data: { title: text.title, message: text.message, link, createdAt: new Date() },
});
return existing.id;
}
const row = await ctx.db.notification.create({
data: {
tenantId: ctx.tenantId,
userId,
type: event.type,
title: text.title,
message: text.message,
entityType: event.entityType,
entityId: event.entityId,
link,
},
select: { id: true },
});
return row.id;
}
function textVars(locale: Locale, f: EventFacts): Record<string, string | undefined> {
return {
number: f.number,
title: f.title,
customer: f.customer,
actor: f.actorName ?? fallbackText(locale, "system"),
fileName: f.fileName ?? fallbackText(locale, "document"),
reason: f.syncErrorCode,
};
}
/** Relative in-app link, chosen by what the recipient can open (back office vs. mobile). */
export function linkFor(event: DomainEvent, f: EventFacts, permissions: ReadonlySet<string>): string | null {
const backoffice = permissions.has("work_order:read_all");
switch (event.entityType) {
case "work_order":
return backoffice ? `/work-orders/${event.entityId}` : `/m/orders/${event.entityId}`;
case "report":
if (backoffice) return `/reports/${event.entityId}`;
return f.workOrderId ? `/m/orders/${f.workOrderId}/report` : null;
case "import_job":
return `/imports/${event.entityId}`;
case "sync_operation":
return backoffice ? "/work-orders/conflicts" : "/m/sync";
default:
return null;
}
}
type MailTarget = {
to: string;
name: string;
locale: Locale;
link: string | null;
footer: CraftviaFooter;
dedupeKey: string;
text: { title: string; message: string };
};
function buildMail(ctx: ServiceCtx, event: DomainEvent, f: EventFacts, t: MailTarget): EnqueueInput<TemplateKey> {
const unknown = fallbackText(t.locale, "unknown");
const actionUrl = absoluteUrl(t.link ?? "/notifications");
const base = { to: t.to, tenantId: ctx.tenantId, locale: t.locale, dedupeKey: t.dedupeKey };
const order = { number: f.number ?? unknown, title: f.title ?? unknown, customer: f.customer ?? unknown };
switch (event.type) {
case "work_order.assigned":
return {
...base,
template: "craftvia_team_assigned",
vars: {
name: t.name, ...order, site: f.site, team: f.team, actionUrl, footer: t.footer,
plannedStart: f.plannedStart ? formatWhen(f.plannedStart, t.locale) : undefined,
},
};
case "report.submitted":
return {
...base,
template: "craftvia_report_review",
vars: { name: t.name, ...order, submittedBy: f.actorName, reportType: f.reportType, actionUrl, footer: t.footer },
};
case "work_order.released_for_billing":
return { ...base, template: "craftvia_billing_release", vars: { name: t.name, ...order, actionUrl, footer: t.footer } };
case "emergency.created":
case "emergency.completed":
return {
...base,
template: "craftvia_emergency",
vars: {
name: t.name,
phase: event.type === "emergency.completed" ? "completed" : "created",
number: order.number,
technician: f.actorName ?? unknown,
customer: order.customer,
start: f.emergencyStart ? formatWhen(f.emergencyStart, t.locale) : unknown,
end: f.emergencyEnd ? formatWhen(f.emergencyEnd, t.locale) : undefined,
actionUrl,
footer: t.footer,
},
};
case "import.failed":
return {
...base,
template: "craftvia_document_failed",
vars: { name: t.name, fileName: f.fileName ?? unknown, error: f.errorMessage, actionUrl, footer: t.footer },
};
default:
return {
...base,
template: "craftvia_notification",
vars: { name: t.name, subject: t.text.title, body: t.text.message, actionUrl, footer: t.footer },
};
}
}
@@ -0,0 +1,319 @@
import type { Prisma } from "@prisma/client";
import type { DomainEvent, EventType } from "@/lib/events";
import { normalizeLocale, type Locale } from "@/server/mail/templates";
import type { ServiceCtx } from "@/server/services/context";
/**
* Recipient rules per domain event (spec §19.4, §20, §33.1; ARCHITEKTUR §4.1).
*
* Tenant separation: every lookup runs through `ctx.db` (tenant guard + RLS). User ids coming
* from entity rows are re-resolved via `ctx.db.user` with status ACTIVE, so ids of other tenants
* (or deactivated users) can never become recipients.
*/
/** Events whose e-mail cannot be turned off by the user (spec §19.4). */
export const MANDATORY_EMAIL_EVENTS: ReadonlySet<EventType> = new Set(["emergency.created", "emergency.completed"]);
/**
* System-result events: the affected user is informed even if the event was emitted in their own
* context (a worker/sync run on their behalf) — the "actor excluded" rule does not apply to them.
*/
const SYSTEM_RESULT_EVENTS: ReadonlySet<EventType> = new Set(["import.ready_for_review", "import.failed", "sync.failed"]);
export type Target = {
userId: string;
email: string;
name: string;
locale: Locale;
permissions: ReadonlySet<string>;
};
/** Facts about the entity, used for texts, templates and links. */
export type EventFacts = {
workOrderId?: string;
number?: string;
title?: string;
customer?: string;
site?: string;
team?: string;
plannedStart?: Date | null;
isEmergency?: boolean;
reportId?: string;
reportType?: "daily" | "completion";
importJobId?: string;
fileName?: string;
errorMessage?: string;
syncErrorCode?: string;
actorName?: string;
emergencyStart?: Date | null;
emergencyEnd?: Date | null;
};
export type RecipientPlan = {
/** Users receiving an in-app notification (actor already removed where applicable). */
users: Target[];
/** Users who additionally get an e-mail (subject to preferences unless mandatory). */
mailUserIds: ReadonlySet<string>;
/** Configured external addresses (tenant mail settings) — e-mail only. */
externalEmails: string[];
mandatory: boolean;
facts: EventFacts;
};
const USER_SELECT = {
id: true,
email: true,
name: true,
identity: { select: { uiLocale: true } },
userRoles: { select: { role: { select: { rolePermissions: { select: { permission: { select: { key: true } } } } } } } },
} satisfies Prisma.UserSelect;
function hasPermissionWhere(key: string): Prisma.UserWhereInput {
return { userRoles: { some: { role: { rolePermissions: { some: { permission: { key } } } } } } };
}
/** Load active users of the current tenant matching `where` (always via the tenant client). */
export async function loadTargets(ctx: ServiceCtx, where: Prisma.UserWhereInput, fallbackLocale: string | null | undefined): Promise<Target[]> {
const rows = await ctx.db.user.findMany({ where: { AND: [where, { status: "ACTIVE" }] }, select: USER_SELECT });
return rows.map((u) => ({
userId: u.id,
email: u.email,
name: u.name,
locale: normalizeLocale(u.identity?.uiLocale ?? fallbackLocale),
permissions: new Set(u.userRoles.flatMap((ur) => ur.role.rolePermissions.map((rp) => rp.permission.key))),
}));
}
/** Back office responsible for reviews: users with work_order:read_all AND report:approve. */
export function backofficeWhere(): Prisma.UserWhereInput {
return { AND: [hasPermissionWhere("work_order:read_all"), hasPermissionWhere("report:approve")] };
}
export function billingWhere(): Prisma.UserWhereInput {
return hasPermissionWhere("work_order:release_billing");
}
type LoadedWorkOrder = {
id: string;
number: string;
title: string;
isEmergency: boolean;
plannedStart: Date | null;
createdAt: Date;
teamLeadUserId: string | null;
customer: { companyName: string | null; firstName: string | null; lastName: string | null } | null;
site: { name: string | null } | null;
team: { id: string; name: string; leaderUserId: string | null } | null;
assignees: { userId: string }[];
};
async function loadWorkOrder(ctx: ServiceCtx, id: string): Promise<LoadedWorkOrder | null> {
return ctx.db.workOrder.findFirst({
where: { id, deletedAt: null },
select: {
id: true,
number: true,
title: true,
isEmergency: true,
plannedStart: true,
createdAt: true,
teamLeadUserId: true,
customer: { select: { companyName: true, firstName: true, lastName: true } },
site: { select: { name: true } },
team: { select: { id: true, name: true, leaderUserId: true } },
assignees: { select: { userId: true } },
},
}) as Promise<LoadedWorkOrder | null>;
}
export function customerLabel(c: LoadedWorkOrder["customer"]): string | undefined {
if (!c) return undefined;
return c.companyName || [c.firstName, c.lastName].filter(Boolean).join(" ") || undefined;
}
/** Active team members + team leader + order team lead + individual assignees. */
async function participantIds(ctx: ServiceCtx, wo: LoadedWorkOrder): Promise<string[]> {
const ids = new Set<string>();
if (wo.team) {
const now = new Date();
const members = await ctx.db.teamMember.findMany({
where: { teamId: wo.team.id, validFrom: { lte: now }, OR: [{ validTo: null }, { validTo: { gt: now } }] },
select: { userId: true },
});
members.forEach((m) => ids.add(m.userId));
if (wo.team.leaderUserId) ids.add(wo.team.leaderUserId);
}
if (wo.teamLeadUserId) ids.add(wo.teamLeadUserId);
wo.assignees.forEach((a) => ids.add(a.userId));
return [...ids];
}
function teamLeadIds(wo: LoadedWorkOrder): string[] {
return [...new Set([wo.teamLeadUserId, wo.team?.leaderUserId].filter((x): x is string => !!x))];
}
function workOrderFacts(wo: LoadedWorkOrder): EventFacts {
return {
workOrderId: wo.id,
number: wo.number,
title: wo.title,
customer: customerLabel(wo.customer),
site: wo.site?.name ?? undefined,
team: wo.team?.name,
plannedStart: wo.plannedStart,
isEmergency: wo.isEmergency,
};
}
function dateFromData(v: unknown): Date | null {
if (typeof v !== "string" && typeof v !== "number") return null;
const d = new Date(v);
return Number.isNaN(d.getTime()) ? null : d;
}
type Rule = {
users: Prisma.UserWhereInput[];
/** ids from entity rows — re-resolved through ctx.db.user */
userIds: string[];
/** false = in-app only for the users (e-mail goes to `external`); default true */
mailToUsers?: boolean;
external?: string[];
};
/**
* Resolve recipients for an event. Returns null when the entity is not visible in this tenant
* (unknown id, other tenant, soft-deleted) — then nothing is sent.
*/
export async function resolveRecipients(
ctx: ServiceCtx,
event: DomainEvent,
settings: { locale?: string | null; emergencyRecipients?: string[]; billingRecipients?: string[] } | null,
): Promise<RecipientPlan | null> {
const facts: EventFacts = {};
let rule: Rule;
switch (event.type) {
case "work_order.assigned":
case "work_order.changed":
case "work_order.cancelled": {
const wo = await loadWorkOrder(ctx, event.entityId);
if (!wo) return null;
Object.assign(facts, workOrderFacts(wo));
rule = { users: [], userIds: await participantIds(ctx, wo) };
break;
}
case "work_order.started":
case "work_order.daily_report_created":
case "work_order.technically_completed":
case "work_order.signature_missing":
case "work_order.missing_required": {
const wo = await loadWorkOrder(ctx, event.entityId);
if (!wo) return null;
Object.assign(facts, workOrderFacts(wo));
rule = { users: [backofficeWhere()], userIds: [] };
break;
}
case "work_order.released_for_billing": {
const wo = await loadWorkOrder(ctx, event.entityId);
if (!wo) return null;
Object.assign(facts, workOrderFacts(wo));
const configured = settings?.billingRecipients ?? [];
// In-app for billing staff; e-mail to the configured billing recipients, or — if none are
// configured — to the billing staff themselves.
rule = {
users: [billingWhere()],
userIds: [],
mailToUsers: configured.length === 0,
external: configured,
};
break;
}
case "emergency.created":
case "emergency.completed": {
const wo = await loadWorkOrder(ctx, event.entityId);
if (!wo) return null;
Object.assign(facts, workOrderFacts(wo));
facts.emergencyStart = dateFromData(event.data?.startedAt) ?? wo.plannedStart ?? wo.createdAt;
facts.emergencyEnd = event.type === "emergency.completed" ? (dateFromData(event.data?.endedAt) ?? new Date()) : null;
rule = { users: [backofficeWhere()], userIds: [], external: settings?.emergencyRecipients ?? [] };
break;
}
case "report.submitted":
case "report.approved":
case "report.rejected": {
const report = await ctx.db.report.findFirst({
where: { id: event.entityId },
select: { id: true, type: true, workOrderId: true, createdById: true },
});
if (!report) return null;
const wo = await loadWorkOrder(ctx, report.workOrderId);
if (!wo) return null;
Object.assign(facts, workOrderFacts(wo), { reportId: report.id, reportType: report.type });
if (event.type === "report.submitted") {
// data.approvalStage (set by the reports lane): "team" → team leads only,
// "backoffice" → back office only, unset → both.
const stage = event.data?.approvalStage;
const leadsWhere: Prisma.UserWhereInput = {
AND: [hasPermissionWhere("report:approve_team"), { id: { in: teamLeadIds(wo) } }],
};
if (stage === "team") rule = { users: [leadsWhere], userIds: [] };
else if (stage === "backoffice") rule = { users: [backofficeWhere()], userIds: [] };
else rule = { users: [backofficeWhere(), leadsWhere], userIds: [] };
} else {
const ids = await participantIds(ctx, wo);
if (report.createdById) ids.push(report.createdById);
rule = { users: [], userIds: ids };
}
break;
}
case "import.ready_for_review":
case "import.failed": {
const job = await ctx.db.importJob.findFirst({
where: { id: event.entityId },
select: { id: true, importedById: true, errorMessage: true, documentId: true },
});
if (!job) return null;
const doc = await ctx.db.document.findFirst({ where: { id: job.documentId }, select: { fileName: true } });
Object.assign(facts, { importJobId: job.id, fileName: doc?.fileName, errorMessage: job.errorMessage ?? undefined });
rule = { users: [], userIds: job.importedById ? [job.importedById] : [] };
break;
}
case "sync.failed": {
const op = await ctx.db.syncOperation.findFirst({
where: { id: event.entityId },
select: { id: true, userId: true, errorCode: true, entityType: true, entityId: true },
});
if (!op) return null;
facts.syncErrorCode = op.errorCode ?? (typeof event.data?.reason === "string" ? event.data.reason : undefined);
if (op.entityType === "work_order" && op.entityId) {
const wo = await loadWorkOrder(ctx, op.entityId);
if (wo) Object.assign(facts, workOrderFacts(wo));
}
rule = { users: [backofficeWhere()], userIds: [op.userId] };
break;
}
default:
return null;
}
const or: Prisma.UserWhereInput[] = [...rule.users];
if (rule.userIds.length) or.push({ id: { in: [...new Set(rule.userIds)] } });
let users = or.length ? await loadTargets(ctx, { OR: or }, settings?.locale) : [];
const keepActor = SYSTEM_RESULT_EVENTS.has(event.type);
if (!keepActor) users = users.filter((u) => u.userId !== ctx.userId);
const mailUserIds = new Set(rule.mailToUsers === false ? [] : users.map((u) => u.userId));
// Configured external addresses: skip those already covered by a user mail (no double mail).
const userMails = new Set(users.filter((u) => mailUserIds.has(u.userId)).map((u) => u.email.toLowerCase()));
const externalEmails = [...new Set((rule.external ?? []).map((e) => e.trim().toLowerCase()).filter(Boolean))].filter(
(e) => !userMails.has(e),
);
// Actor display name (for "{actor} hat …" texts) — tenant-bound lookup.
const actor = await ctx.db.user.findFirst({ where: { id: ctx.userId }, select: { name: true } });
facts.actorName = typeof event.data?.technician === "string" ? event.data.technician : actor?.name;
return { users, mailUserIds, externalEmails, mandatory: MANDATORY_EMAIL_EVENTS.has(event.type), facts };
}
@@ -0,0 +1,45 @@
import type { EventType } from "@/lib/events";
import type { Locale } from "@/server/mail/templates";
// Single source for notification texts: the UI message catalog (namespace "notifications").
// Imported statically so the same texts work in requests, workers and test scripts
// (next-intl's request scope is not available outside a request).
import de from "../../../../messages/de/notifications.json";
import en from "../../../../messages/en/notifications.json";
const CATALOG = { de, en } as const;
export type EventKey = keyof typeof de.events;
/** "work_order.assigned" → "work_order_assigned" (next-intl keys must not contain dots). */
export function eventKey(type: EventType): EventKey {
return type.replace(".", "_") as EventKey;
}
function fill(template: string, vars: Record<string, string | undefined>, unknown: string): string {
return template.replace(/\{(\w+)\}/g, (_m, key: string) => {
const value = vars[key];
return value != null && value !== "" ? value : unknown;
});
}
/** In-app title/message for an event in the recipient's language. */
export function eventText(
locale: Locale,
type: EventType,
vars: Record<string, string | undefined>,
): { title: string; message: string } {
const cat = CATALOG[locale];
const entry = cat.events[eventKey(type)];
return {
title: fill(entry.title, vars, cat.fallback.unknown),
message: fill(entry.message, vars, cat.fallback.unknown),
};
}
export function typeLabel(locale: Locale, type: EventType): string {
return CATALOG[locale].types[eventKey(type)];
}
export function fallbackText(locale: Locale, key: keyof typeof de.fallback): string {
return CATALOG[locale].fallback[key];
}